Legal
Effective as of January 23, 2025
Icalia takes privacy seriously. By using our website or services, you acknowledge acceptance of the practices outlined in this policy and consent to data collection and sharing as described.
It is Icalia's policy to protect consumer and customer Personally Identifiable Information (PII), defined as "information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household."
Examples of PII include full name, social security number, passport number, bank account information, credit card number, and driver's license number.
We may collect information about individuals or businesses including:
We will not collect additional categories without providing notice or use information for materially different purposes without your consent.
We share information with third parties as follows:
Various governmental entities may request or demand delivery of personal data in compliance with law.
These parties help provide services or perform business functions:
We may share all personal information with our affiliates in other countries.
Personal data may be shared with third parties in conjunction with activities listed under "Meeting Legal Requirements and Enforcing Legal Terms."
All collected personal data may be transferred if we undergo merger, acquisition, bankruptcy, or other transaction. We will make reasonable efforts to notify you before information becomes subject to different privacy policies.
We may create aggregated, de-identified, or anonymized data from collected information by removing personally identifiable elements. We may use and share such data with third parties for lawful business purposes without identifying you.
The Services use cookies and similar technologies such as "pixel tags, web beacons, clear GIFs and JavaScript" to enable recognition, analyze trends, and improve services.
These allow understanding of visitor behavior by collecting information about visitor numbers, page views, and viewing duration. They help measure advertising campaign performance.
Google uses cookies with its Google Analytics services. You may opt-out by visiting www.google.com/privacy_ads.html or downloading the Google Analytics Opt-out Browser Add-on.
You can decide whether to accept cookies through your browser settings. Most browsers allow disabling cookies and provide options to accept or reject individual cookies. You can delete existing cookies, though some functionalities may not work properly afterward.
For more information about cookies, visit www.allaboutcookies.org.
We seek to protect personal data from unauthorized access using "appropriate physical, technical, organizational and administrative security measures." You should protect your data by selecting strong passwords, limiting device access, and signing off after use.
No method of data transmission or storage is completely secure.
You have the right to request correction or deletion of data within 30 days, unless retention is required for legal or contractual obligations.
Vermont and California laws prohibit financial institutions from sharing customer PII unless customers take affirmative action authorizing such sharing. Customers with Vermont or California addresses must be removed from campaigns involving information sharing with unaffiliated third parties.
The CCPA covers California residents and applies to any business collecting California resident PII, regardless of business location. Icalia has developed privacy and security controls complying with federal law including the Gramm-Leach-Bliley Act and Fair Credit Reporting Act.
California residents, subject to limitations and exceptions, have the right to:
The right to request deletion of collected or maintained personal information.
The right to opt-out of personal information sale. Icalia does not sell personal information.
The right to not receive discriminatory treatment for exercising privacy rights.
We may not honor requests if we cannot verify identity or authority, or if exceptions apply such as when disclosure would adversely affect another consumer's rights or information is not subject to CCPA rights.
We will not provide social security numbers, driver's license numbers, government identification numbers, financial account numbers, passwords, security questions, or other information if disclosure presents unauthorized access risk.
California residents may exercise rights by:
COPPA imposes requirements protecting children under 13 privacy. Icalia's policy is NOT to sell customer PII to third parties and NOT to collect PII from individuals under 13 or under 16 per CCPA.
Icalia does not intentionally or knowingly collect or solicit personal information from children under 13. Contact us if you believe a child under 13 provided information without parental consent.
Icalia does not share information of customers with Vermont addresses with affiliated companies.
Customers provide private information during business, and we commit to treating it responsibly. We provide Privacy and Opt-Out Notice to all consumers at account opening, enrollment, upon privacy practice changes, and annually thereafter as required.
We may change this policy as we improve services. We will alert you through website notice, email, or other means. Changes are effective upon posting, and continued service use indicates agreement with modifications.
When unauthorized PII disclosure occurs, our response and communication to customers and regulatory agencies can affect compliance outcomes.
Information breaches create reputational risk and noncompliance. Incidents include situations where customer personal, financial, or health information may be lost, misdirected, or accessed by unauthorized individuals.
Any incidents or suspected incidents involving data security should be reported immediately to the IT Department and Senior Management per the Information Security Policy. Unaffiliated third-party service providers must report all unauthorized access and disclosure of customer information.
For questions or comments about this Privacy Policy or our practices: